Returns and/or exchanges are possible within 14 days from the date of delivery of the order to the branch/address.

The goods can be returned within 14 calendar days in accordance with the legislation of Ukraine, provided that the goods have retained their original presentation, there are no signs of use, and the sizers and labels are not damaged. The goods must be returned with all original packaging. If the product was purchased as a set, it must be returned in its entirety.

All costs related to the return/exchange of goods of good quality are borne by the buyer (return shipping).

After checking the goods for compliance with the return conditions, its full value will be refunded within 3 working days.

⁃ The term for crediting funds to the recipient's account depends on the internal regulations of the recipient bank.

⁃ The goods for exchange are sent only after receiving the return.

⁃ In case of returning goods from abroad, the return international shipping and customs fees are paid by the buyer. In this case, the return application is accepted within 14 days from the moment the buyer receives the parcel in the country of destination. The average return shipping time is 1 to 3 weeks. After sending, be sure to inform the manager of the tracking number to track the parcel.

⁃ If the customer requests to complete the order or cancel it after the order has already been shipped, the customer will bear the cost of return and re-delivery (if necessary).